Privacy & Cookie Policy

The purpose of this Privacy & Cookie Policy is to describe how the website (hereinafter referred to as the “Site”) is managed with regard to the processing of the personal data of users/visitors who access it and who use the e-commerce services linked to it.

This privacy notice is provided in accordance with current national legislation (Legislative Decree 196/2003, as amended, and Legislative Decree 101/2018) and also in accordance with Article Article 13 of Regulation (EU) 2016/679 (hereinafter ‘GDPR’) to those who access the aforementioned website.

Users/visitors are advised to read this Privacy & Cookie Policy carefully before providing any personal information and/or completing any online form on this website.

 

1. Fundamental Principles

D’Alessandro Confetture Srl attaches great importance to the privacy and confidentiality of the personal data of its website users. Below you will find information regarding the processing of personal data and the technical and organisational measures adopted to ensure compliance with current legislation.

 

2. Data Controller

The Data Controller is the company D’Alessandro Confetture Srl (VAT No. 01520010693), represented by its current legal representative, with registered office at Via Piane No. 15, 66010 Giuliano Teatino (CH).
Contact email: [email protected]

 

3. Types of Personal Data Processed, Purposes and Legal Basis

A. Informational Use (Browsing Data)
If you use our website solely for informational purposes, the following automated data transmitted by your browser is collected, stored and processed:
– IP address of the requesting computer
– Date and time of access
– Name and URL of the file accessed
– The browser used and the relevant operating system
– Number of bytes transmitted
– Status of the website request (e.g. successful, error)
– Session ID
– Referrer (website from which the user came)

Purpose and Legal Basis: To enable the use of our website (creation of links), to ensure the ongoing security and stability of the system, and to facilitate the technical administration of the network infrastructure and the optimisation of the website. (Legal basis: Article 6(1)(b) of the GDPR).

B. Use of Cookies and Consent Management via Cookiebot
This website uses cookies and similar technologies to ensure the online purchasing process runs smoothly, to improve the user experience and to analyse web traffic.

To ensure full compliance with European directives and the guidelines issued by the Data Protection Authority, the Website uses the Cookiebot consent management platform (CMP) (provided by Usercentrics A/S). This technology enables the following:
1. Displaying the information banner on the user’s first visit.
2. Securely collecting, recording and documenting the user’s preferences (consent status, anonymous ID, date and time).
3. Allowing the user to amend or withdraw their consent at any time.

Technical cookies (required for the shopping basket, session and login) do not require the user’s consent (Article 6(1)(b) of the GDPR). Third-party cookies used for analytical or marketing/profiling purposes are only enabled once the user has given their explicit consent via the banner (Article 6(1)(a) of the GDPR).

(At the bottom of this page, you will find a detailed and dynamic statement of all cookies detected on the Website, which is constantly updated by Cookiebot; here, you can amend or withdraw your preferences).

C. Registration / Sign-up and Contact Form
If you contact us via the form or by email, we collect and process: your name, email address, telephone number and any other details you provide voluntarily in your message. This data is processed solely for the purpose of corresponding with you and dealing with your enquiries (Legal basis: Article 6(1)(b) and (f) of the GDPR).

When you create a “Customer Account”, we collect and process the following information: your name, email address, date of birth and the password you have chosen. We store this data for record-keeping purposes and to provide you with access to your order history (Legal basis: Article 6(1)(b) and (f) of the GDPR) until you decide to delete your account.

D. Purchases from the Webshop (E-commerce)
If you place an order via our e-commerce site, we will process all personal data strictly necessary for the processing and dispatch of the goods: first name, surname, delivery and billing addresses, email address, order details, payment information, tax code/VAT number and telephone number.

Purpose and Legal Basis: Order processing, management of financial transactions, delivery of products and compliance with tax and statutory obligations (Legal basis: Article 6(1)(b) of the GDPR). The provision of data is mandatory for the performance of the sales contract.

 

4. Transfer of Data to Third Parties

Your personal data will not be disclosed, but will be passed on to third parties only where this is necessary for the provision of the services requested and the fulfilment of the contract:
– Logistics service providers and carriers: for the delivery of parcels containing the products purchased (including the provision of your email address for tracking the shipment).
– Banks and payment gateways: for the processing of financial transactions.
– Tax and administrative advisers: for the proper maintenance of the company’s accounts.

All external suppliers are contractually appointed as Data Processors (Article 28 of the GDPR) and are strictly bound by the Data Controller’s instructions.

 

5. Processing of Data for Advertising and Newsletter Purposes

Subject to your explicit and freely given consent (Legal basis: Article 6(1)(a) of the GDPR), we use your email address and, where applicable, your name to send you our regular newsletter and communications regarding promotions, new products or marketing campaigns.

– Withdrawal of Consent: You may unsubscribe at any time by clicking on the ‘Unsubscribe’ link at the bottom of each newsletter, or by sending an explicit request by email to [email protected].

 

6. Rights of data subjects

In accordance with Articles 15–22 of the GDPR, users have the right to exercise the following rights at any time in relation to the Data Controller:
– Right of Access (Art. 15): to obtain confirmation as to whether or not data is being processed and to receive a copy of it.
– Right to Rectification (Art. 16): to request the correction of inaccurate data or the completion of incomplete data.
– Right to erasure / right to be forgotten (Art. 17): to request the permanent deletion of one’s data where there are no longer any legal obligations to retain it.
– Right to restriction of processing (Art. 18): to request the temporary suspension of processing in specific cases.
– Right to Data Portability (Art. 20): to receive one’s data in a structured and commonly used format in order to transfer it to another data controller.
– Right to Object (Art. 21): to object to the processing of data for direct marketing purposes or on the grounds of legitimate interests.

To exercise the above-mentioned rights, you may send a written request by email to the Data Controller’s address: [email protected]. Requests will be processed as quickly as possible and, in any event, within the time limits laid down by law.

Users also have the right to lodge a formal complaint with the Italian Data Protection Authority (contact details and procedures are available on the official website: www.garanteprivacy.it).

 

7. Extended Cookie Policy (Cookiebot)

Below is a dynamic list of the cookies installed by the Website, together with a description of their respective purposes and the forms for immediately changing your consent settings.